Maintenance contracts
Planned maintenance agreed for each property, with a condition survey as the baseline, a schedule of servicing and inspections, and service levels set out in the appointment.
Building maintenance and repairs in London
Planned maintenance, servicing and responsive repairs, through ongoing contracts or individual instructions, with every visit, test and certificate recorded.
Why clients appoint Baclands
- 01
One contractor for planned and responsive work
Appointments run as ongoing maintenance contracts, with scope, responsibilities and service levels agreed at the outset, or as individual instructions for a single repair.
- 02
Compliance kept current
Gas safety checks by Gas Safe registered engineers, electrical installations inspected to BS 7671, and fire alarms, emergency lighting and fire doors maintained at the required intervals.
- 03
Defects diagnosed before they are repaired
Problems such as water ingress are traced to their true source before anything is opened up, so the repair lasts and disruption is kept to a minimum.
- 04
Every visit recorded
Certificates and the full service history are kept and reported, so the records are ready whenever an inspection, a sale or a claim requires them.
- 01Condition surveyBaseline record of the property
- 02Maintenance planPlanned works and servicing schedule
- 03ServicingInspections, testing and certificates
- 04RepairsResponsive works, prioritised by urgency
- 05RecordsService history kept and reported
What we cover
Heating and plumbing
Boilers, plumbing, and electric and wet underfloor heating, installed, serviced and repaired, with gas work carried out by Gas Safe registered engineers.
Electrical and fire systems
Inspection, testing and certification of electrical installations, and servicing of fire alarms and emergency lighting, with every certificate kept on file.
Roofing and building fabric
Roof surveys, leak investigation, and flat and pitched roof repairs, carried out externally wherever possible, with photographic records to the standard insurers require.
General repairs
Fixtures, fittings and the day-to-day work that keeps a property running, prioritised by urgency and completed with a record of what was done.
Planned improvements
Kitchen and bathroom replacement and agreed upgrades, planned around the maintenance programme so that improvements and compliance work are delivered together.
We work for landlords, managing agents, freeholders, housing providers, housing associations and homeowners across London and the South East.
Standards and regulations we work to
- Gas Safety Regulations 1998Annual safety checks and servicing by Gas Safe registered engineers.
- BS 7671 condition reportsElectrical installations inspected and certified at the required intervals.
- Fire Safety Order 2005Fire risk assessed; alarms, emergency lighting and fire doors maintained.
- HHSRSHazards identified and removed under the Housing Health and Safety Rating System.
- HMO management regulationsCommunal areas, services and amenities kept to the required standard.
- Decent Homes StandardHomes kept in reasonable repair, with efficient heating and modern facilities.
Frequently asked questions
How quickly do you respond to urgent repairs?
We respond to urgent repairs, including out of hours, either directly or through our partner contractors, so a property is never left without cover.
How do you charge?
A moderate call-out fee covers attendance and diagnosis, and the repair itself is then carried out for a fixed price agreed with you. Where the problem is clearly described beforehand, we can often price the work in advance.
Can you provide landlord safety certificates?
Yes. Gas safety checks are carried out by Gas Safe registered engineers, electrical installations are inspected and certified to BS 7671, and smoke and carbon monoxide alarms, fire alarms and emergency lighting are tested and recorded.
Do you arrange access with tenants?
Yes. We arrange access with occupants directly, with proper notice, so owners and agents do not have to coordinate visits themselves.
What records will I receive?
Every visit, test and certificate is recorded, and the service history is kept and reported, ready for inspections, licensing, a sale or an insurance claim.